FAQs

What is the $20 Annual Maintenance Fee?

The Annual Maintenance Fee is for general operating costs rather than specific to any particular piece of equipment. It goes into a fund we use to refinish floors, paint walls, purchase blinds, repair mirrors, and pad poles, and occasionally replace speakers or cords. We do not charge renters to use anything already in our studios. 

The maintenance fee may not be waived and is non-refundable.

 

What if I need to cancel my rehearsal rental?

Requested modifications, including cancellations made at least 72 hours or more before the reservation start, will retain a credit on their account for the reservation in question. If we receive your requested modification less than 72 hours before the start of the booking, you will be held responsible for the reservation in question. Please get in touch with us as soon as you know you will not be able to attend your rental. 

For example, you reserve Studio B on Thursday from 7pm – 9pm. You call Tuesday of that same week at 9am to cancel. It is less than 72 hours’ notice before the start of the reservation. Thus, you are financially responsible for this reservation and should remit payment at your earliest convenience.

 

What happens if I adjust the times for my booking with less than 72-hour notice?

If we receive your requested modification, including cancellations, less than 72 hours before the start of the booking, you will be held responsible for the reservation in question. Please get in touch with us as soon as you know you will not be able to attend your rental. 

For example, you reserve Studio B on Thursday from 7pm – 9pm. You call Tuesday of that same week at 9am to cancel. It is less than 72 hours’ notice before the start of the reservation. Thus, you are financially responsible for this reservation and should remit payment at your earliest convenience.

 

How can my theater or dance company book space as a group?

Performance Groups may book space the same way Individual Renters do – one company member will act as the “Renter,” and up to three other company members can sign on as Agents. Agents and Renters will sign a Rehearsal Rental Agreement allowing the Agent to reserve space under the Renter’s name. The Agent may also act as the Point of Contact in the absence of the Renter. Ultimately, the Renter is financially responsible for all payments/debts.

Can my colleague book space on my behalf?

Absolutely! Your colleague will need to submit a Rehearsal Rental Agreement signing on to your account as an Agent. See the above questions for more details.

What if I have pre-paid for my space and then cancel it with more than 72 hours’ notice? Can I get my money back?

All rental payments are non-refundable. If space is paid for but canceled with more than 72 hours notice, the Renter will retain a credit on their account for future use.

 

Can I stay in the studio past my booking if no one shows up?

If your reservation has ended and you would like to extend your reservation, please consult with the Administrative + Facilities Assistant at the Reception Desk for availability. Please note that we require payment for same-day reservations at the time of booking.

 

Can my renting privileges be revoked?

Yes. BAX reserves the right to revoke any Renter’s booking privileges based on an outstanding balance, breach of contract, or inappropriate behavior.

 

Can I book the space for an Audition or hold a Class or Workshop?

Yes. BAX books its space for various uses: Audition, Classes, Workshops, Open Rehearsals, and more. However, these bookings differ from our subsidized rehearsal rates. If you are interested in hosting one of these events – or one not listed – at BAX, please submit the form that most closely matches your inquiry: Audition, Class/Workshop, Informal Showing/Open Rehearsal, Party/Event, or Performance. Our Operations Manager will review your request and respond to you within 1 – 3 business days.

 

Do you still have more questions?

Email us at rentals@bax.org.